Support
Support as well-engineered as our software.
Best Way Technologies understands that customers rely on our software solutions for their operations 24/7. We’ve engineered a support system to match, delivering responsive, comprehensive service to keep your productivity on the move. Unique tools — from online resources to a triage system—give you a variety of options and assure that you receive the precise level of support that you need. Support is everyone’s responsibility at Best Way Technologies, because software is only as good as the people behind it.
Customer Outreach
Support Team
Support Tools
Our Customer Advocate Program ensures that you are consistently receiving a high-level of value-added service and experience through our commitment to customer relationships.
Customers are assigned to dedicated Account Managers--your go-to-resource for all issues, questions, and concerns as they work closely with our engineers and integrators to ensure your system is delivering maximum performance.
Resource tools such as ProCyclopedia-a wiki-based online user tool with info on troubleshooting, implementation, and updates-as well as our ticket system-SupportSuite-keep you in the loop at all times regarding your support and service issues.
530 N. 108th Pl. • Suite 100 • PO Box 26367 • Wauwatosa, WI 53226 • (800) 353-7774
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